Privacy Policy

Kiran vellore hospital pvt ltd is committed to protecting the privacy and personal information of our patients, visitors, and all users of our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services or visit our hospital or website.

1. Information We Collect We may collect the following types of personal information:

Personal Identification Information: Name, address, phone number, email address, date of birth, gender, identification documents, etc.
Medical Information: Medical history, treatment details, diagnostic reports, prescriptions, and health insurance data.
Billing and Payment Information: Bank details, transaction records, insurance claims, etc.
Technical Information: IP address, browser type, device information, and usage data if you visit our website or use our online services.

2. How We Use Your Information We use the collected information for the following purposes:

To provide medical consultation, diagnosis, treatment, and care.
To manage appointments, medical records, and reports.
For billing, payment processing, and insurance claim settlements.
To improve hospital services, safety, and patient satisfaction.
To comply with legal, regulatory, and medical obligations.
For internal training, auditing, and quality control.

3. Sharing of Information We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

With doctors, nurses, and authorized hospital staff involved in your care.
With third-party diagnostic labs, insurance providers, or government health schemes, where applicable.
With law enforcement or government authorities when required by law.

4. Data Security We implement strong security measures to protect your personal and medical information:

Secure servers and encrypted databases.
Restricted access to sensitive information.
Regular audits and staff training on data privacy.

5. Your Rights You have the right to:

Access your personal and medical records.
Request corrections to inaccurate or incomplete information.
Withdraw your consent for non-essential data usage.
Request deletion of data (subject to legal and medical record retention requirements).

6. Cookies and Online Data (If Applicable)
If you use our website or online portal, we may use cookies to improve your experience. You can manage cookie preferences through your browser settings.

7. Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website and made available at the hospital’s front desk. We encourage you to review the policy periodically.

8. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact:

Privacy Officer
Kiran vellore multi speciality hospital
Plot no. 22/475 At near dhanwar railway station, pachrukhi, Rajdhanwar, Jharkhand pin- 825412
Email: kiranvellorehospital@gmail.com
Phone: 06554-291207/ 7361007361